frequently asked questions

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How do I apply for the HPO position and take the exam?

Here is the link to the exam bulletin with minimum qualifications and the link to take the online exam: https://www.calcareers.ca.gov/JOBSGEN/3PBBE.PDF

What is on the exam/test?
Do I need prior law enforcement experience to apply?

If you meet the minimum requirements outlined online, please feel free to apply. Previous law enforcement experience is not necessary.

What does the Physical Agility Test (PAT) consist of?

Our PAT consists of riding a stationary bicycle while hooked up to an EKG monitor.

What are the State Hospital locations?

The California Department of State Hospitals has locations in Atascadero, Napa, Patton, Metropolitan, and Coalinga.

Can I choose which state hospital I want to work at?

Yes, you will select the location that you want to work.

What shifts are available, and can I choose my preferred shift?

Depending on location/hospital, officers work the 5-8 schedule, 3-12 schedule and 4-10 schedule. Your seniority will dictate your availability for different shifts.

Does having a college degree provide any benefits?

You would receive the education incentive.

How long does the entire hiring process take?

The hiring process will take approximately 10 to 12 months.

How long does the background investigation usually take?

Our background investigations, from being assigned a background investigator to passing your backgrounds, take around three months.

Will a past criminal record disqualify me from the position?

Please apply and this information will be reviewed in the background process.

Is there a tattoo policy?

Tattoos cannot be offensive or profane. You are required to cover tattoos for certain details.

Is this a good entry point into law enforcement?

Definitely. This is a great entry-level law enforcement position.

I didn't pass the written exam. When can I retake it?

You may re-take the exam 6 months after your original exam date.

What are the minimum qualifications to apply for the Hospital Police Officer (HPO) position?

Candidates must be at least 21 years old(at time of appointment), complete a written examination, and have the equivalent to a high school diploma.

Is there a study guide available for the written exam?

No, there is not a study guide. If you google entry law enforcement study guides you will find some that may be useful.

Is there an age limit for the HPO position?

There is no maximum age limit. However, a minimum of 21 years of age is required.

Is housing provided during the academy, and are expenses covered?

Yes. Expenses associated with travel and lodging for the academy will be covered based on the state travel procedures. Housing and meals are provided at the academy.

How long is the academy, and where is it located?

Approximately 15 weeks with 600 hours of instruction. It is located in San Luis Obispo, California. Housing and meals are provided at the academy.

Do I need to have a PC 832 certificate before being hired?

You need the 832 PC arrest and control before you start employment.

How long is the FTO program?

Once you complete the academy, you will be assigned to a Field Training Officer (FTO). Typically, you will complete FTO training in 10-12 weeks and it occurs in four phases. The length depends on how well you're doing and if additional training is required.

Do we have to be weapons certified?

Not prior to hire, but the academy has a PC 832 Firearms course of instruction for which you will be required to successfully demonstrate proficiency.

What score is needed to pass the written exam?

70%

How long is the hiring process typically?

It can vary greatly, but around a year and a half.

What are the subunits for the HPO position?

There are positions in contraband interdiction, patient property, visiting, receiving and release, training, field training and others, depending on the facility.

What are the academy dates?

DSH hosts 3 academies per year. Generally, they commence in April, August, and December.

Do you have a tattoo policy?

Currently, tattoos are not prohibited, but are required to be covered in certain public details.

What is the facial hair policy?

DSH has a no facial hair (beards) policy.

Who can assist me through the application and hiring process?

There are many people available to assist you throughout the process. If you have questions during the initial start of the process, you can reach out to apply@joindsh.com. Once you move into the backgrounds phase, your investigator is available to assist you with any questions. Once you complete the background investigation, you will have a recruiter assigned to you at your facility that can answer questions and assist.

Are the uniforms provided by DSH?

You will receive a uniform allowance, and a yearly maintenance stipend.

What is the hourly pay?

The position are salary based: top step officer pay is currently $7,568 per month.

Are there 12 hour shifts available?

Yes, at certain hospitals.

Do you get paid while attending the academy?

Yes. You are put through the academy once you are hired and are on the state payroll.

Do you get placed at a hospital location, or can you choose your preferred location?

You will only get placed at the hospital that you apply for.

Do DSH officers carry a firearm?

Our uniformed operations staff do not carry firearms in the course of duty. They can carry off-duty. Our investigators do carry firearms while on duty.

Will a higher score on the online exam help me become a more competitive applicant?

No, you just need to pass the exam in order to be considered.

Is the COVID vaccine still mandatory?

No.

I am not eligible for citizenship yet. Am I not eligible to apply?

That's correct—U.S. citizenship is required.

What is the format of the written test?

Multiple choice.

Can you go home while you’re in academy?

Yes, if you live locally. The academy is located in San Luis Obispo.

If I already have a CA POST, how is the process different?

If you already have a CA POST, you may not need to attend another academy.

When do I need to obtain the PC832 certification?

It is not required until the end of the hiring process, but is required prior to appointment. You do not need it in order to begin the backgrounds process.

What are some tips to be successful in the academy?

DSH recommends that you join a study group.

What are some tips to be physically prepared for the academy?

DSH recommend that you become active as soon as possible, engaging in exercises such as walking/jogging daily, resistance training, and/or core strength building. You may also want to maintain a good, nutritious diet throughout.

How can I schedule a ride-along or tour?

We recommend that you contact the watch commander at the facility you intend to work at.

If I already have PC832 certification, would I still need to go through an additional academy?

Yes.

What does the DSH gang unit do?

DSH have many patients with criminal histories. During intake, we conduct investigations to identify potential gang members and evaluate any potential threats to the patients.

Is there a polygraph exam and a psychological exam required before hire?

There is a written and in-person psychological exam. There is no polygraph exam.

Does DSH consider matching pay from another law enforcement agency?

When you are going through the final portion of the hiring process, the HR office will look at various factors in determing salary.

I'm police academy graduate, do I still need to go the academy?

If you have a CA POST, you will not need to go to through the regular academy.

What is the typical patient to HPO ratio?

This varies by facility. In general, there are over 1,000 patients at each hospital and roughly 70-150 officers depending on the facility. Additionally, there is no shortage of staff members who are available to assist with problem solving, conflict resolution, etc.

If you are a HPO and want to become an investigator, will DSH send you to a POST academy so that you can promote?

Yes.

What qualifies me as a lateral?

A lateral would be from one state agency to another. The California POST Basic certificate does not guarantee a lateral appointment. You would still need to take the exam, submit an application. If you have a California POST Regular Basic Certificate within the last three years, it will be reviewed and determination will be made on whether the HPO academy is needed or if you can attend an expedited academy at your facility.

Is this a sworn position?

Yes.

Is selective service required?

Yes.

I'm concerned about being disqualified for previous drug use. Should I still apply?

Yes, the laws have just recently changed regarding what can be asked regarding prior drug use. Please apply and allow our Background Investigators to determine your eligibility.

Where can I sign up for a PC 832 Arrest and Control course?

You can look on the POST website for available courses.

Are there any courses I have to take in order to be hired?

You will need to have your PC 832 Arrest and Control Certificate prior to hire.

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Choose a career with the Department of State Hospitals and make your mark on the community.

MISSION

To provide evaluation and treatment in a safe and responsible manner, by leading innovation and excellence across a continuum of care and settings.

VISION

Caring Today for a Safe and Healthy Tomorrow

CULTURE OF SERVICE

The Department of State Hospitals (DSH) manages the California state hospital system, which provides mental health services to patients admitted into DSH facilities. The department strives to provide effective treatment in a safe environment and in a fiscally responsible manner.

In fiscal year 2019-2020, the department served 9,211 patients and employed nearly 13,000 staff in a 24/7 hospital system. DSH has locations in Atascadero, Coalinga, Metropolitan, Napa, and Patton.